To effectively lead teams, managers can use the RAP framework. RAP stands for (R) Recognize and Review, (A) Align for Performance, and (P) Provide Purpose. Conducting RAP sessions with your employees on a regular basis will improve their performance and your ability to lead. Transcript To successfully compete in the future, companies need to have strong leadership among all ranks and across all locations. As Paul Polman, CEO of Unilever, once said, “… the only true differenti

Conflict is good for an organization. Although the word is often associated with an altercation, conflict encompasses any disagreement—which is not necessarily bad. Conflict naturally results when people have different needs, opinions, or perspectives. Successful global leaders actively foster a culture that celebrates diversity of thought and experience, encourages the civil exchange of ideas, and embraces differences of opinion. In short, they foster a culture of conflict.

Profitability and productivity—two metrics that matter. As the global business and employment environment becomes increasingly competitive, it is essential that companies find ways to set their workforce apart. Organizations want to be productive, profitable, and innovative—but vague, ill-defined ideals are difficult to achieve when those executing them do not understand the specific roles they play and steps to take. The best way to ensure that companies and their employees

Blockbuster’s CEO, John Antioco, will always be known as the man who laughed. After much persistence, Netflix founders, Reed Hastings and Marc Randolph,finally sat down with Antioco to make their pitch—buy Netflix for 50 million dollars. In this partnership, Netflix would run the Blockbuster brand online, while Blockbuster would promote Netflix’s mail-in subscription service instore. Antioco laughed. Blockbuster dominated the video rental industry. With 9,000 retail locations

Ralph Waldo Emerson and his son were working on their farm, trying to coerce a young calf into the barn. They pushed and pulled, but the calf never budged. Frustrated they would never succeed at accomplishing their task, they nearly gave up. Just then, the housemaid came along and offered her help. After gently placing her finger in the calf’s mouth, she slowly led the youngling into the barn letting him suck on her finger the whole way. As this short story from Dale Carnegie

Businesses need strategic vision. They need decision makers who can set and maintain a course to achieve company goals. This requires that business leaders develop strategic vision in order to answer the hard questions: Specialize or broaden product offerings? Stay domestic or go international? Invest in mergers and acquisitions or in research and development? The list goes on; each one presenting an opportunity to achieve higher success by strategically deciding which action

Russians love soup. That is why Campbell Soup Company decided to enter the Russian market in 2007. After surveying close to 10,000 consumers, Campbell’s decided the market was ripe for their products. But after just a few short years, they ended up pulling out of the country. The main reason for their failure? They didn’t understand that Russian tradition focuses not just on eating soups, but on making them from scratch as well. In order to avoid failures like Campbell’s, it

In 2013, Nike initiated a women’s athletic clothing line patterned after traditional Pacific tattoos. The line quickly received backlash, however, due to cultural insensitivities. One Polynesian native said “To the outside world it’s just a design. But to my Polynesian people, it’s sacred.” Nike’s mistake was that the pattern they chose for the women’s leggings resembled the Samoan Pe’a, atattoo reserved for men. Receiving the Pe’a is an often long and painful process. Origin

In 2007, Drew Houston, founder of Dropbox, quickly turned down Steve Jobs’ generous offer to buy his fast-growing company. In response, Jobs boldly replied that Apple was going to take over the Dropbox market with the new iCloud service. Certainly, that wasn’t very comforting to Houston and his business; but not selling his company was a risk he was willing and prepared to take. As this story indicates, successful global leaders take risks. Many individuals are natural risk t

Ernst & Young Entrepreneur of the Year in 2017 and Utah Business’s 2019 CEO of the Year, Case Lawrence,is the chairman andfounder of the globaltrampoline park brandCircusTrix. What started as a side business to earn extra income during the 2008 recession, quickly turned into a nationwide and then international business. Throughout his experience growing locally and globally, Lawrence learned three valuable lessons: Never enter another country without local partners Don’t expe

Summary: Join us as Case Lawrence discusses what it was like to make CircusTrix a global business and the principles he used to make it successful. Bio: Case Lawrence is the Founder and CEO of CircusTrix—one of the largest developers and operators of trampoline parks in the world. CircusTrix has been a Top 10 Fastest Growing Company in Utah for a number of years and has been an Inc. 5000 Company for 3 straight years. In 2017, Lawrence was named Ernst & Young Entrepreneur of t

Overview: Dean Carolina Núñez discusses her background, her work as an immigration lawyer and the effects she saw that immigration can have in both business and government policy, and her work in multiple other organizations. Guest: Carolina Núñez is the Associate Dean for Faculty and Curriculum and Professor of Law at Brigham Young University’s J. Reuben Clark Law School. She is a summa cum laude graduate of the Brigham Young University Law School and Managing Editor of the