Conflict is good for an organization. Although the word is often associated with an altercation, conflict encompasses any disagreement—which is not necessarily bad. Conflict naturally results when people have different needs, opinions, or perspectives. Successful global leaders actively foster a culture that celebrates diversity of thought and experience, encourages the civil exchange of ideas, and embraces differences of opinion. In short, they foster a culture of conflict.
On two separate occasions, Ben Cook found himself being chased by wild African animals. One ended with an amused gorilla watching the group run away; the other ended with a massive elephant pounding the tree Cook had climbed in to hide, then walking off. Experiences like this, and experiences with human conflict, often stem from a misunderstanding. The animals likely felt threatened by something they were unfamiliar with and acted on a natural tendency to defend themselves an
Summary: War and Peace. Conflict and Resolution. Hostility and Harmony. Join us as Ben Cook discusses his experiences as a mediator and the principles he has learned about building peace in post-genocide Rwanda. Bio: Ben Cook is an Associate Law Professor at BYU Law and director of the BYU Center forPeace andConflict Resolution. He is a Utah court-qualified mediator, and has developed and delivered workshops on dispute resolution in cities across the United States and in vari