Diversity of thought represents something called deep-level diversity, as opposed to surface-level diversity. Surface-level diversity is defined as differences among individuals in overt demographic characteristics, such as age, gender, race or nationality. Deep level diversity refers to differences among individuals that are at the psychological level or level of how someone perceives the world. They include differences in personality, values, and attitudes. For cultural div
Conflict is good for an organization. Although the word is often associated with an altercation, conflict encompasses any disagreement—which is not necessarily bad. Conflict naturally results when people have different needs, opinions, or perspectives. Successful global leaders actively foster a culture that celebrates diversity of thought and experience, encourages the civil exchange of ideas, and embraces differences of opinion. In short, they foster a culture of conflict.